A Review of Passenger Digital Information Privacy Concerns in Smart Airports

There is an increasing interest in the use of various digital technologies for interacting with passengers at smart airports. However, there a need to identify and address privacy issues that may threaten passenger’s information during their interactions airports applications. This study applies systematic literature review method reports arise different stages travel journey research identified set 324 studies, which were then reviewed obtain final 31 relevant studies questions hand. The results organized into five major categories: passenger through applications; elements involved (people, process, information, technology) journey; challenges; current solutions standards regulations. These are further analyzed report important insights future directions about will aid researchers practitioners obtaining better understanding concerns when dealing digitally enabled